A recent survey carried out by IESE Business School reveals that more than 40% of Spaniards feel “very stressed” from working remotely in these health emergency circumstances and concludes that only 15% of those surveyed consider that they have great support by your boss. In addition, it indicates that only 11% of the people who are teleworking are alone at home and adds that 40% of women and 21% of men have dependents at home, of whom she is the main responsible.

For this reason, for the director of the SERES Foundation, Ana Sainz , the challenge is to have “more humane companies that know how to give answers to employees”, that is, to “humanize teleworking” which, in her opinion, “has been arrived in a rough way. ” In any case, for Sainz the current situation will involve “before and after” because ” it has been discovered that this works and that this is going to stay.”

Lack of skills and technology

For her part, the CVA member -the organizing company of the Flexible Company Awards, which recognize good practices in the matter-, Marisa Cruzado , asks “to be aware that this pandemic has been the first, but nothing indicates that it will be the The latter “so it urges the establishment of” models of social and work organization “that allow  ” to react more quickly and effectively if the time comes. “

“With the Covid-19 crisis, companies have sent their employees to telecommute and two major problems have arisen. One of procedure: employees do not have the necessary skills for teleworking to be effective; another technological : it has had to be” dusted off “Laptops, making massive connections to UPNs, servers have become overloaded and technology fails,” he says.

For her part, the CVA member -the organizing company of the Flexible Company Awards, which recognize good practices in the matter-, Marisa Cruzado , asks “to be aware that this pandemic has been the first, but nothing indicates that it will be the The latter “so it urges the establishment of” models of social and work organization “that allow  ” to react more quickly and effectively if the time comes. “

“With the Covid-19 crisis, companies have sent their employees to telecommute and two major problems have arisen. One of procedure: employees do not have the necessary skills for teleworking to be effective; another technological : it has had to be” dusted off “Laptops, making massive connections to UPNs, servers have become overloaded and technology fails,” he says.

When the health crisis passes and normality recovers, there is likely to be a rebound in face-to-face

For Cruzado, the Covid-19 crisis has generated a “dystopian reality” in which it is verified that, although the technology was available, it was not being used for teleworking and, despite being in the knowledge era, it remained a traditional organization of work model. Precisely, according to the Fleximeter -a study carried out in 2019 with the data collected with the Flexible Company Awards-, 63.89% of companies had an implemented telework program. However, less than 40% of employees took advantage of it, and of those, only 18% teleworked 20% of their workday, that is, only one day a week.

In Cruzado’s opinion, “when the health crisis passes and normality gradually recovers, it is probable that there will be an upturn in initial face-to-faceness. First, due to the need to socialize and the fear of losing the job” although, in the medium term , anticipates that “it will continue investing in AI and new technologies and a reorganization of the model with more teleworking.” “The crisis will have brought down some of the emotional and social barriers that were holding back the advancement of telework as an option in many sectors where it has been technologically possible for years,” he predicts.